Some Books in the library
- ABC of Clinical Leadership
- Budgeting for better performance
- Concepts for coaching: a guide for managers
- Effective people: leadership and organisation development in healthcare
- Human resource management : a contemporary approach
- John Adair’s 100 greatest ideas for effective leadership and management
- Leadership in healthcare
- Leading teams
- Making sense of change management: a complete guide to the models, tools and techniques of organizational change
- Managing change
- Motivating people
Search the Library Catalogue for more books
Journal/News Feeds
Journal of Health Care Management (Full-text available)
Quality and Safety in Health Care (Full-text available via NHS OPenAthens)
On 30 June 2025, the healthcare world lost Dr Lucian Leape, widely regarded as the father of the modern patient safety movement. His 1994 paper ‘Error in Medicine’ reframed medical errors as symptoms of flawed systems rather than individual failings.
As Schiff and Shojania observed, the patient safety movement has achieved undeniable cultural gains, yet demonstrating measurable reductions in harm remains elusive.
Champions are critical facilitators of evidence-based practice (EBP) implementation and quality improvement initiatives in healthcare. Existing literature identifies champions as influential change agents who support implementation through leadership, facilitation and peer engagement. Champion competencies are often described inconsistently and lack a structured, operationalised framework. This study developed an evidence-based Champions’ Competencies Framework using a multiphase approach and consultation with international champions. The framework identifies seven core competency domains: leader, advocate, collaborator, communicator, content and context expert, facilitator and mentor. The framework includes 34 performance statements to support champion development, training and self-assessment. The framework provides organisations and educators with a structured approach to preparing and supporting champions to lead sustainable EBP change initiatives. It may inform competency-based curricula,...
Recognition of acute deterioration by health consumers affords a critical patient safety opportunity, yet failure to act is a recurring safety risk. First review to synthesise the signs and symptoms that health consumers recognise as acute deterioration as well as the reasons they activate response systems. Prompt research focused on understanding how different groups of health consumers experience escalation processes to ensure response equity.
Acute deterioration refers to a sudden, clinically important change in a person’s physiological, cognitive, behavioural or functional state.
Procedural adverse events during medical and surgical care remain a persistent threat to patient safety, yet they are underreported in routine data sets. International Classification of Diseases, 10th Revision (ICD-10) codes Y62–Y69 provide a structured framework for identifying such events, yet global trends, especially in relation to the COVID-19 pandemic, have not been comprehensively examined. This is the first multinational, real-world analysis of ICD-10 Y62–Y69–coded events, revealing a significant and accelerating global rise in procedural harm, particularly in the early postpandemic period. Regional disparities and non-linear trajectories were identified, with the sharpest increases observed in EMEA and APAC. These findings highlight the need for strengthened real-time surveillance systems and tailored safety interventions across regions.
Patient safety remains...
In 2019, the Saving Babies’ Lives Care Bundle version 2 (SBLCBv2) was introduced across National Health Service maternity settings to reduce stillbirths and preterm births. Simultaneously, the reduction in stillbirths seen since 2015 has slowed and service-users’ experiences of maternity care are deteriorating. Findings highlight how participants had mixed feelings towards additional testing and scanning during pregnancy and how trust and collaboration with healthcare professionals are essential for positive maternity care experiences; confirming the importance of SBLCBv2 ‘Important Principles’. Trust in, and relationships with, healthcare professionals are crucial for positive maternity care experiences and should be valued in clinical practice. Policymakers and commissioners should provide practical recommendations on how healthcare professionals should personalise care while following the standardised recommendations of SBLCBv2.
BMJ Leader (Full-text available)
Coaching is increasingly used to benefit doctors’ professional development. This scoping review summarises the current state of the evidence relating to workplace leadership coaching for qualified doctors.
A rapid scoping review was conducted, informed by Joanna Briggs’ Institute guidelines, with protocol designed a priori. Medline, Embase and APA PsycInfo were searched for relevant articles. Search results were screened for inclusion in duplicate. Data were synthesised descriptively and thematically, mapping the existing research and identifying knowledge gaps.
A total of 5307 articles were screened, and 94 met the inclusion criteria. 15 (16%) articles were classified under ‘leadership training needs assessments’, 15 (16%) under ‘evaluations of leadership development interventions with coaching’, 18 (19%) under ‘evaluations of leadership coaching interventions’, 1 (1%) specifically evaluated a team leader coaching training programme, 37 (40%) were commentaries, 1 (1%) was a research protocol and 7 (7%) were reviews.
The studies were positive about the role of coaching in medical leadership development and as a skill for doctors to develop. The use of the term ‘coaching’ was often conflated with the term ‘mentoring’. Most intervention articles mentioned coaches’ qualifications or training. Only three used coaches with internationally recognised accreditation qualifications, and the majority used ‘faculty coaches’.
Most of the coaching components of leadership interventions, reviews and commentaries included in our review were considered successful. Coaching appears to be increasingly requested as an intervention for leadership development and identified as a training need for medical leaders.
This article challenges the dominance of multidisciplinary and often generic leadership development programmes in healthcare. Drawing on nearly a decade of experience with the Executive Masters in Medical Leadership (EMML) at Bayes Business School—a physician-only programme—we argue that profession-specific education is not just preferable but essential.
This paper reflects on our experience designing and delivering the EMML, combined with a review of evidence on physician personality traits, professional responsibilities, and the historical development of generic management education. We examine the theoretical and practical case for tailored leadership development that recognises professional differences.
Physicians possess distinct personality traits, undergo uniquely extensive training, carry exceptional legal and professional responsibilities, and operate within a fundamentally different professional culture than other healthcare workers or general managers. We do not believe that this is adequately recognised in the National Health Service. Our experience and EMML learning outcomes data demonstrate that physician-only programmes create psychological safety, build lasting professional networks, and deliver learning outcomes that generic, multidisciplinary courses are unlikely to replicate.
Professional differences demand profession-specific education. The NHS champions diversity in race, gender and background. It is time to recognise cognitive, professional and situational diversity with equal vigour.
To evaluate the trends in sex and race/ethnicity demographics of department chairs at US medical schools over 45 years.
This was a longitudinal retrospective analysis of the Association of American Medical Colleges database.
The study analysed the sex and race/ethnicity of department chairs in US medical schools.
Department chairs were classified by sex and self-reported race/ethnicity. Data from 1977 to 2022 were used to evaluate changes in the demographic composition of leadership roles over time.
Identifying as female and/or as part of an under-represented in medicine group.
The outcome measures were demographic (ie, sex, race and ethnicity) trends among department chairs.
The analysis depicted under-representation of women and racial minorities in department chairs. A notable increase was noted in the number of Asian, Black or African American, and Hispanic or Latino department chairs. However, this was outnumbered by the number of white individuals in leadership positions.
The end of affirmative action is expected to jeopardise the progress made and has the potential to perpetuate the lack of diversity in the department chair positions.
Differential attainment (DA) among International Medical Graduates (IMGs) remains a persistent challenge within the National Health Service, with implications for workforce sustainability, leadership diversity and patient safety. Evidence consistently shows that DA is driven predominantly by systemic, structural and organisational factors including leadership behaviours, governance processes and inequities in representation—rather than differences in individual capability.
Drawing on reflective leadership experience, critical engagement with current literature and analysis of organisational approaches to IMG recruitment, training and progression, this paper explores how inclusive, compassionate and systems-focused leadership can influence the cultural and structural conditions that shape IMG outcomes. Key insights highlight the central role of leadership in mitigating DA: inclusive governance, bias-aware recruitment, structured mentorship and balanced representation on panels strengthen fairness and trust; compassionate leadership enhances psychological safety, supports equitable incident-management processes and prioritises learning over blame; and systems leadership addresses the persistent underrepresentation of IMGs in senior clinical, managerial and regulatory roles, improving organisational performance and leadership pipelines.
Sustained investment in mentorship, induction quality and support structures promotes professional integration, career progression and retention. Reducing DA requires leaders to recognise and act on the organisational conditions shaping IMG experiences. Embedding inclusive, compassionate and systems-oriented leadership across governance, workforce planning and culture is essential for achieving equitable outcomes and strengthening the NHS workforce.
One of the compelling reasons for healthcare leaders to nurture a kinder organisational culture is that kindness buffers stress by creating connection. As stress affects both patients and staff and increases negativity, burnout, distrust and incivility, the impetus for fostering kindness is much greater than just being nice.
We have been deploying kindness media (KM)—short form videos depicting acts of kindness and caring—in healthcare. Seeing KM reduces stress and uplifts patients and staff in non-critical settings.
The emergency department (ED) is a particularly stressful environment. In the ED, patients’ personal stressors are amplified by wait times, anxiety and illness.
The goal of this observational study was to assess the impact of KM in a level 1 trauma ED. Two questions were addressed. Did KM affect how patients felt? Did viewing KM affect patient satisfaction with their care?
KM was displayed on waiting area televisions. Questions were added to the patient experience survey (Press Ganey (PG)) to assess if patients watched KM and, if yes, how it made them feel. We report PG topbox scores (percentage of responses as ‘very good’).
3176 survey responses were included in the analysis. Of these, 361 patients (11%) reported that they had watched KM. Of the 361 patients, 54% reported feeling more positive.
In general, patients who watched KM had significantly higher top box scores across care-related questions stratified by waiting time satisfaction. For example, the top box percentage differences for ‘overall rating of care’ were 9%–27% higher in KM viewers (all p<0.001). Similar results were observed for multiple other questions, including ‘Likelihood to recommend our ED’ and ‘I was treated with respect and dignity’. KM partially offset the negative impact of waiting time.
Viewing KM in this ED is associated with a positive shift in patient perception of their care experience.
Streamlined healthcare pathways can have advantages in terms of a more efficient service and better outcomes for patients, financial savings and lower carbon footprint. The aim of this study was to look at the potential carbon savings associated with streamlining clinical care pathways for people presenting to the emergency department (ED) with shoulder dislocation.
This was a retrospective analysis of routinely collected clinical data for the purposes of quality improvement. Data were collected for randomly selected patients recorded as attending the ED of a major trauma centre in England with a shoulder dislocation between 1 April 2022 and 31 March 2023. Data were collected relating to demographics, presentation, treatment received, imaging, hospital attendance and secondary complications. Care activities associated with the current pathways were linked to carbon emissions factors to identify areas for action. Where they existed, mitigation actions were then identified, and potential carbon savings calculated.
Data were collected for 154 (88.5%) of 174 patients attending ED with a shoulder dislocation during the study period. raumatic dislocation without fracture patients dominated (68.2%). Across all dislocation types, 92 (59.7%) patients were aged 15–34 years and 109 (70.8%) were male. 13 specific actions that could result in carbon emissions reduction were identified. If these actions were implemented, we estimate that there is potential to save 86.4 kgCO2e per patient. For 2022/2023 across the whole of England (n=30 846 patients who presented to ED with a shoulder dislocation), we estimate that 2666 tonnes CO2e could be saved enough to power 2426 homes with electricity for 1 year.
There is scope to substantially reduce the carbon footprint associated with ED attendances for shoulder dislocation. Efficient, streamlined pathways are needed if the National Health Service is to meet its commitment to net-zero carbon emissions by 2045.
Journal of Behavioural Decision Making ( Free Full text)
See also Health Management Update
Search the Library Catalogue for Leadership books
Useful Links
- NHS Leadership website
- NHS Improvement
- Leadership and Management: OpenLearn
- Advisory Board
- Chartered Management Institute
- Health Services Management Centre (HSMC) – University of Birmingham
- Institute of Leadership and Management
- Kings Fund Blog
- King Fund publication: Leadership in the NHS: thoughts of a newcomer
- NHS Leadership Academy
- NHS Leadership Academy Resources
- NHS Confederation
- Introvertedleaderaship toolkit
- Skills You Need: Leadership Skills
- Mind Tools: Leadership
If you have any comments/suggestions about this page or would like to add more feeds to this specialty please email us.
