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Involving patients and carers : general improvement skills |
Patient Safety and health care improvement at a glance |
The practice of quality |
Building and nurturing an improvement culture: personal and organisational development |
Change management, a guide to effective implementation |
Leadership and management in health care |
Leading change in health and social care |
Leading improvement: Personal and organisation improvement |
Managing the human dimensions of change : personal and organisational development |
Managing Transition making most change |
Redesigning role personal and organisational development |