Public Transport

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 Trains: 

 All intercity train services are wheelchair accessible.

National rail needs advance warning if you need any assistance from staff.

To arrange a train journey in the U.K. contact:

 National Rail Enquiries.

www.nationalrail.co.uk

Tel: 0845 7484 950

Disabled Persons Railcard 

If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. This allows you to get one third off most rail fares throughout Great Britain and if you’re travelling with an adult companion they can get the same discount.

 You may be eligible if you have a visual or hearing impairment, have epilepsy or are in receipt of a disability related benefit.

For more information, including about current cost, contact:

National Railcards
PO Box 10776
Ashby-de-la-Zouch
LE65 9FA

Tel: 0345 605 0525  

Email: railcardhelp@nationalrail.co.uk

 Website: www.disabledpersons-railcard.co.uk

Coaches and buses  

Coach drivers must give reasonable assistance to disabled people, in particular to help them get on and off the coach. This does not extend to physically lifting passengers or heavy mobility equipment. If you need assistance at the coach station contact either the station or the coach company before you travel.

The London Underground   

London Underground have begun an assessment of all their 274 stations as part of a commitment to improve access for customers. To obtain a Tube access guide, “Getting around London” guide or large print tube map contact:

Tel:  TfL( Transport for London) London Travel Helpline 0843 222 1234

Website: www.tfl.gov.uk

All passengers are advised to check before travel on London Travel Info 24 hour helpline 0207 222 1234 or BBC Ceefax.

Freedom Pass

The scheme provides free travel on all buses, trains, trams, Docklands Light rail, Thames river services and London underground services.

Eligibility is through disability or age. If you were born after 6.4.40 and don’t qualify through disability you need to check when you will be eligible.

For more information contact:

 Tel: London Borough of Hounslow 0207 583 3073  

E-mail ;  freedom.pass @hounslow.gov.uk

           Website: www.hounslow.gov.uk

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