HIL- Health Information Library

 

Parents & Families

 National Information      Local Information        Useful Websites

London Borough of Hounslow - Provides information on  various matters of children & families , Family information service

National Information

Asian Family Counselling Service, Suite 51, Windmill Place, 2-4 Windmill Lane, Southall, Middlesex UB2 4NJ Tel: 0208 571 3933 or 020 8813 9714 Email: afcs@btconnect.com  

Association of Breastfeeding Mothers, PO Box 207, Bridgwater, Somerset TA6 7YT Helpline: 0870 401 7711 Email: info@abm.me.uk  

Associaton for Post Natal Illness, 145 Dawes Road, Fulham, London SW6 7EB Helpline: 020 7386 0868 Email: info@apni.org.uk The Baby Blues and PND leaflet  is available in Bengali, Gujarati, Hindi, Urdu, Punjabi

Birth Defects Foundation, Chelsea House, Westgate, London W5 1DR Tel: 0208 862 0198 Here to Help Nurse Service: 08700 70 70 20 (Mon-Fri 9.30 am - 7pm, Sat9.30 am - 5pm) Email: enquiries@birthdefects.co.uk Puts parents of children with specific conditions in touch with group support

British Association for Adoption and Fostering (BAAF), Saffron House, 6-10 Kirby Street, London EC1N 8TS Tel: 020 7421 2600 Fax: 020 7421 2601Email: mail@baaf.org.uk  

Bullying UK: Bullying Online provides help and advice for pupils, parents, teachers and youth leaders on tackling bullying as well as a problem page for children.
Contact: Bullying Online, Windsor House, Cornwall Road, Harrogate,HG1 2PW.

Contact a family,  209-211 City Road, London EC1V 1JN Tel: 020 7608 8700 Helpline: 0808 808 3555 - free for parents and carers (10am - 4pm Mon-Fri) Email: info@cafamily.org.uk  

CRY, Tel: 01737 363 222 Email: cry@c-r-y.org.uk Families/Carers who have suffered a loss due to Sudden Death Syndrome

Cry-sis, BM Cry-sis, London WC1N 3XX Helpline: 08451 228669 (9am-10pm) Helpline for parents with crying and sleepless children

DayCare Trust: Daycare Trust is the national childcare charity provides information about child care. Contact: Daycare Trust, 21 St George's Road, London, SE1 6ES. Tel:020 7840 3350  . email: info@daycaretrust.org.uk

Disability, Pregnancy & Parenthood , Practical information and peer support for disabled parents, 87 Barrenger Road, London N10 1HU. Tel:0800 018 4730

Disabled Parents Network, 81 Melton Road, West Bridgford NG2 6EN Tel: 0300 3300 639.  E-mail:  information@DisabledParentsNetwork.org.uk  

Family Planning Association, 50 Featherstone Street, London EC1Y 8QU Tel: 020 7608 5240 Helpline: 0845 310 1334 (Lo-cost) Monday-Friday 9am to 6pm (closed Thursday 3.00-4.30pm) Website has lists of local clinics

Family Rights Group, The Print House, 18 Ashwin Street, London E8 3DL Tel: 020 7923 2628 Helpline: 0800 731 1696 Mon-Fri 10-12am and 1.30-3.30pm Email: advice@frg.org.uk Provides advice, advocacy and support to families who are involved with social services 

Family Service Unit, 14 Clerkenwell Close, London EC1R 0AN Tel: 020 7780 7000 Email: centraloffice@fsu.org.uk Charity organisation that offers support to children and families facing social exclusion.

Family Welfare Association, 501-505 Kingsland Road, Dalston, London E8 4AU Tel: 0207 254 6251 Email: headoffice@fwa.org.uk Helps families with relationship difficulties

Gingerbread, 307 Borough High Street, London SE1 1JH Tel: 020 74803 9500 Helpline: 0800 018 4318 Mon-Fri, 10.00am-3.00pm
Fax: 020 7403 9533 Email: office@gingerbread.org.uk offers support for one-parent families 

Grandparents' Association, Moot House, The Stow, Harlow CM20 3AG Tel: 01279 428040 (12-3pm Mon-Fri) Advice and information line: 0845 4349585. Email: info@grandparents-association.org.uk 

Kidscape, 2 Grosvenor Road, London SW1W 0DH Tel: 0207 730 3300 Helpline for parents and carers of bullied children: 08451 205204 Advice and support for child abuse and bullying

LOOK National Federation of Families with Visually Impaired Children, c/o Queen Alexandra College, 49 Court Oak Road, Harborne, Birmingham B17 9TG Tel:0121 428 5038. Email: office@look-uk.org 

MAMA (Meet-a-Mum Association), Helpline: 0845 120 3746 Support and contacts for mothers after the birth of a child .

National Childbirth Trust (NCT)- Helpline:0300 330 0700

National Family Mediation, Family Mediation London North West, Civic Centre Complex, Station Road, Harrow, Middlesex
HA1 2HX.
Tel: 0208 427 2076 Email: familymediation@ukf.net

Missing People: Missing People provides support for missing children, vulnerable adults and families and offer families of the missing specialist advice and practical support. Confidentiall helpline: 0500 700700. General enquiries: Tel. 0208 392 4590. email: info@missingpeople.org.uk  

NSPCC (National Society for the Prevention of Cruelty to Children), Weston House, 42 Curtain Road, London EC2A 3NH Tel: 020 7825 2500 Helpline: 0808 800 5000 Textphone: 0800 056 0566 Email: info@nspcc.org.uk 

National Society for Children and Families Contact: offer free support and advice to all those in need, Helpline at National rate also available 24hours a day.

Parentline Plus, 520 Highgate Studios, 53-79 Highgate Road, London NW5 1TL Helpline: 0808 800 2222 Email: parentsupport@parentlineplus.org.uk

Relate, Herbert Gray College, Little Church Street, Rugby, Warwickshire, CV21 3AP Tel: 0845 456 1310 Helpline: 0845 130 4010 Mon - Fri 9.30 - 4pm Email: enquiries@relate.org.uk  

Runaway Helpline: Runaway Helpline is a dedicated helpline for young people under 18 who are away from home or care.Runaway Helpline - Free phone 0808 800 7070 (24h) / help@runawayhelpline.org.uk

Twins and Multiple Birth Association, Harnott House, 309 Chester Road, Little Sutton, Ellesmere Port CH66 1QQ Helpline: 01732 868000

Working Families: Free factsheets on maternity and paternity leave, childcare, flexible working etc on website + free legal helpline for working parents and carers, advice on employment rights and negotiating flexible working and for parents of disabled children.

 Contact: 1-3 Berry Street, London EC1V 0AA Tel: 0207 2537243 Helpline: 0800 0130313 Email:  office@workingfamilies.org.uk

Local Information

A + A Team (Children's Division): Assessment services for children and families.

Contact: Social Services, 11-13 Hanworth Road, Feltham, Middlesex, TW13 5AF.

Tel:020 8583 3200, emial; bob.bielby@hounslow.gov.uk

 

Action for children: Action for Children is committed to helping the most vulnerable children and young people in the UK break through injustice, deprivation and inequality. Contact: 85 Highbury Park, London, N5 1UD.Tel. 020 7704 7000

 

Adoption NCH: A team of experienced social workers recruit, train and support adopters. Places single children, brothers and sisters to stay together and children with disabilities

Contact:NCH London, Turner House, 22 Lucerne Road, London, N5 1TZ.Tel: 020 7704 7070 Fax: 020 7704 7080
 

NCh projects:

Family Solutions Children's Rights
Summit Centre, 4-6 School Road, Hounslow, Middlesex
TW3 1QZ
Tel: 0208 583 3563

Family Solutions Family Group Conference
Summit Centre, 4-6 School Road, Hounslow, Middlesex
TW3 1QZ
Tel: 020 8583 3563

Family Solutions Project
Summit Centre, 4-6 School Road, Hounslow, Middlesex
TW3 1QZ
Tel: 020 8583 3563

 

Afro-Euro Cultural Link: Advise,information, health and community care,ethnic minority, childcare & families, religion based, refugee community organisations, family re-unions.

Contact: 40 Rosemary Avenue, Hounslow. West, Middlesex, TW4 7JF. Tel: 020 8890 8940

email:Jauhara1@aol.com

 

Asian Health Agency: A registered charity providing a range of different direct and social, health and community care services for Asian communities and capacity building support services for Asian community groups in different geographical areas. email: taha001@aol.com

 

Asian People with Disabilities Alliance.(020) 8961 6773 E-mail APDMCHAD@aol.com

 

Barnardo’s - Spectrum Project in Hounslow - provides a range of services such as Family Link to help share the care of a child and short-stay respite care to give families a rest. telephone (020) 8583 3177 for an appointment.

 

Childcare Link - Provide information about child care providers and private tutors

 

Children's Trust Tadworth: The Children's Trust offers treatment, care, rehabilitation and education for children with disabilities, mostly also with complex medical needs.

Contact:The Children's Trust, Tadworth Court, Tadworth, Surrey, KT20 5RU.Tel:01737 365 000 01737 365 847. email:enquiries@thechildrenstrust.org.uk

2000 Club: provide people with a physical, sensory or learning disability opportunities and facilities toparticipate in sports, recreational and social activities and to encourage community integration for members.Contact:c/o 22 Turn Pike Way, Isleworth, Middlesex, TW7 5AF.Tel: 020 8572 8901.

 @liberty: Disability awareness training covering areas such as assumptions, the Disability Discrimination Act and employment. Also sell a disability training resource pack. Contact: Acton Lodge, 84 London Road, Isleworth, Middlesex, TW8 8JJ. Tel: 020 8583 6145. Fax: 020 8847 2259Email:  atlibertyonline@yahoo.co.uk.

BT Age and Disability Team: Provide free help/advice on telephone products and services that may be suitable for disabled and elderly people. Can arrange home visits. Give talks and demonstrations to any groups/clubs who are interested in these special products and services.

Contact: 1st Floor, Colindale House, The Hyde, London, NW9 6HH. Tel: 0800 800150. email: disability@bt.com.

Carers UK (Hounslow Branch): Provide information to the relatives and friends of anyone who has a disability or is frail or ill. Contact: The Lodge , The Grove, Isleworth, Middlesex, TW7 4JD. Tel: 020 8560 1501. Fax: 020 8560 1501.Email: cc@hounslowcarers.fsnet.co.uk.

Chiswick and Brentford Disability, Action and Support Group: Offers help to disabled people in their everyday lives. Individual and personal support and social gatherings. Contact:14 Ellesmere Court , Ellesmere, Road, Chiswick, London, W4 4QJ. Tel: 020 8995 3613

Contact a Family: Offering advice and support to parents or carers of a child with any disability, including rare disorders, including assessments, benefits and special educational needs. Also support parents who wish to start a support group either locally or nationally. No financial support is available. Contact: 209-211 City Road, London, EC1V 1JN, Tel: 0808 808 3555, 020 7608 8700. Fax: 020 7608 8701.email: info@cafamily.org.uk.

Disability Network Hounslow: Provides advice and information to disabled people, their families, carers and professionals. Also Supporting People Service. Disability/ deaf awareness training and Braille translation service. Also see entries for Hounslow Deaf Club & Direct Payments Support.Contact:Inclusive Living Centre, 121 High Street, Brentford, Middlesex, TW8 8AT
tel: 020 8758 2048, fax: 020 8758 2014,minicom: 020 8758 2065.
Email: emma@disabilitynetworkhounslow.org.

Disability Network Hounslow Direct Payments Support Service: Contact: Eldridge House, 104-106 Hounslow Road, Feltham, Middlesex, TW14 0BD. Tel: 020 8890 8100 / 020 8890 8140. Fax: 020 8890 8122. email: directpayments@disabilitynetworkhounslow.org.

Disability Awareness in Action (DAA): International disability and human rights information network disseminating right-based information to disabled people and their organisations worldwide. Contact:11 Belgrave Road, London, SW1V 1RB.Tel:020 7834 0477.email: info@daa.org.uk

Disabled Children: Children with Disabilities Team, 41 New Heston Road ,Heston, TW5 OLW. Telephone (020) 8583 3177

Employment Opportunities for People with Disabilities: Employment Opportunities helps find people with disabilities sustainable employment. They help people with any kind of disability, including mental health and learning disabilities and offer practical support to employers.

Contact: 123 Minories, London, EC3N 1NT.Helpline: 020 7481 2727.Tel: 020 7481 2727. email: eopps.ho@care4free.net.

Families Anonymous: Self-help groups for families and friends of those with a drug or related behaviour problem.Helpline - 0845 1200 660

Family Support Project (Hounslow Children's Fund): To provide family support (outreach and centre based) to Black and Ethnic Minority families with children 5-13. Also offers art therapy and parenting groups.

Contact: Feltham Child & Family Centre, Danesbury Road, Feltham, Middlesex, TW13 5AL. Tel: 020 8893 7147.email: amanda.burrows@hounslow.gov.uk

Feltham Child And Family Centre: Family  support and group work for families and children under 8 who are assessed as being "in need" perhaps because their families are under stress and are finding parenting difficult for some reason, or have special needs as a disability. Some groups run within the centre for the local community. Support to families suffering from racial harassment. Joint information days can be arranged with other organisations in addition to providing information on child-related issues.Contact: 13 Hanworth Road, Feltham, Middlesex, TW13 5AF. Tel: 020 8890 3816.

Gingerbread - Richmond and Twickenham Group: Gingerbread support lone parent families. Gingerbread main office also have an Advice Line, 9 am to 5 pm Monday to Friday, freephone 0800 018 4318.

Contact: c/o Brunswick Youth Club, Clarendon Crescent, Twickenham, Middlesex, TW2 5LN

Tel: 020 8715 0026

Home-Start- Hounslow- Home-Start's informal and friendly support for families with young children provides a lifeline to thousands of parents and children. Ermine Centre 18 Ermine Close Hounslow, London.TW4 7PW
Tel: 020 8577 9552.Fax: 020 8577 8414
Email: homestart_hounslow@yahoo.co.uk

Hounslow Child and Family Centre: Work with children and families in need through social reasons or disability. Contact: Nantley House, 33 Lampton Road, Hounslow, Middlesex, TW3 1JG. Tel: 020 8583 6510.Fax: 020 8577 0017. email: tracy.irvine@hounslow.gov.uk or claire.pizzingrills@hounslow.gov.uk

Hounslow Deaf Network: A project of Disability Network Hounslow – Contact: c/o Disability Network Hounslow, 121c High St, Brentford, Middlesex, TW8 8AY. Minicom 020 8572 3923.Tel: 020 8570 5802. email:mail@disabilitynetworkhounslow.org

Hounslow Shopmobility: Level 6 Car Park,47 Treaty Centre, Hounslow, Middlesex, TW3 1ES.
Tel: 020-8570-3343 e
mail: hounslowshopmobility@btconnect.com

Hounslow Welfare: Advice, information, and social work support to single parent families, refugees/ asylum seekers, pregnant school age girls and young mothers (under 18)

Contact: 15 Bulstrode Road, Hounslow, Middlesex, TW3 3AW. Tel: 020 8570 3594. email: info@hounslowwelcare.fsworld.co.uk

 

Hands On Access: Hands On Access makes organisations accessible for deaf and disabled people by identifying and resolving key accessibility issues.

Contact: The Old Chapel, 1 Holly Road, Twickenham, Middlesex, TW1 4EA.
email:info@handsonaccess.com

Kith and Kids : Self help group for families with one or more members with a learning, physical and/or sensory disability. Providing advocacy, friendship, social development projects and info/support for parents. Contact: c/o Haringley Irish Centre,Pretoria Road, London,N17 8DX.Tel: 020 8801 7432.email: projects@kithandkids.org.uk.

MENCAPMencap is the UK's leading learning disability charity working with people with a learning disability and their families and carers.

Contact:123 Golden Lane,London,EC1Y ORT.Tel: 020 7454 0454. Helpline: 0808 808 1111.

email:information@mencap.org.uk

 

Real Life Options: National voluntary organisation supporting people with learning disabilities, multiple disabilities, head injuries, challenging behaviours and autism. Provide services in North London.

Contact: Churchill House, 29 Mill Hill Road, Pontefract, West Yorkshire, WF8 4HY.Tel: 01977 781800.
email:
davidqw@reallifeoptions.org
 

Finance for Blind people:

The Benefits Agency
Department of Works & Pensions
10 Montague Road, Hounslow TW3 1LL
Telephone (020) 8607 1600
Minicom (020) 8607 1637.

Benefits Enquiry Line for People with Disabilities
Telephone 0800 882 200
Minicom 0800 243 355
Fax 01722 238 953.

Heston Social Services Office
41 New Heston Road
Heston TW5 0LW
Telephone (020) 8583 3300
Fax (020) 8583 3187
Minicom (020) 8583 3186.

Employement for people with learning disabilities;

Leaders Employment Resource
Acton Lodge
84 London Road
Brentford
TW8 8JJ.Tel: 020 8538 6141
Fax: 020 8847 2259

Help for disabled people: There are number of benefits  for the disabled people and their carers. Ring the Benefit Enquiry Line (BEL) on 0800 88 22 00. People with speech or hearing problems using a text phone can dial 0800 24 33 55.

Sathi Project - Asian Children with Special Needs: Advice/information and advocacy support service for Asian families and parents of children with disabilities to enable them to take up existing services in the London Borough of Hounslow.

Contact: Unit B, Fairfield Works, Fairfield Road, Hounslow, Middlesex, TW3 1UZ.Tel: 020 8572 6812. email: sathi@taha.org.uk

SCOPE - local groups in London: Local groups affiliated to Scope vary in size, activities and service provision.

Supporting people: The programme is committed to providing a better quality of life for vulnerable to live more independently and maintain their housing.

Contact Name: Helen Bedser

Address:
Supporting People Team
Housing Strategy & Performance,
The Civic Centre,
Lampton Road,
Hounslow,
TW3 4DN
Email:  helen.bedser@hounslow.gov.uk
Phone: 020 8583 4395

Organisations providing information, advice and support on disability issues

Beama Foundation for Disabled People
c/o RADAR
12 City Forum
250 City Road
London EC1V 8AF
Tel: 020 7250 3222

Caring Decisions

132 Gloucester Place

London NW1 6DT

Email: cdecisions@dial.pipex.com

Telephone: 020 7 402 2702

provides information about the rights and responsibilities of care providers and people receiving long-term care.

Disability Alliance
89-94 Wentworth Street
London E1 7SA
Helpline: 020 7247 8763
Tel: 020 7247 8776

Disability Law Service
Room 241
2nd Floor
49-51 Bedford Row
London WC1R 4LR
Tel/Min: 020 7831 8031

Disabled Living Centres Council
Winchester House
11 Cranmer Road
Kennington
London SW9 6EJ
Tel: 020 7820 0567

Greater London Association of Disabled People
Tel/Min: 020 7346 5819, Min: 020 7346 5811

Leonard Cheshire Foundation
Leonard Cheshire House
26-29 Mounsel Street
London SW1P 2QN
Tel: 020 7828 1822

National Listening Library
12 Lant Street
London SE1 1QH
Tel: 020 7407 9417

Opportunities for People with Disabilities
1 Bank Building
Princes Street
London EC2R 8EU
Helpline: 020 7726 4961
Minicom:  020 7726 4961

Partially Sighted Society
62 Salusbury Road
London NW6 6NS
Tel: 020 7372 1551

RADAR (Royal Association for Disability and Rehabilitation)
12 City Forum
250 City Road
London EC1V 8AF
Tel: 020 7250 3222, Minicom:
020 7250 4119

Royal Association in Aid of Deaf People
27 Old Oak Road
Acton
London W3 7HN
Tel: 020 8743 6187

Royal National Institute for Deaf People
19-23 Featherstone Street
London EC1Y 8SL
Tel: 020 7296 8000

Royal National Institute for the Blind
224 Great Portland Street
London W1N 6AA
Tel: 020 7388 1266

Women with Visible and Invisible Disabilities (WinVisible)
PO Box 287
London NW6 5QU
Tel: 020 7624 3577

Relatives Association - African, Caribbean Elders Project
5 Tavistock Place
London WC1H 9SN
020 7916 6055
(African, Caribbean)

Hounslow public library - Information can be found at your local public library. Other Local information can be found at London Borough of Hounslow Health and Social Care

 

Useful Websites:

BBC Parenting

The Shaw Trust

Livability

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